Cookie Policy

Effective date: 5 August 2026

Cookie Policy for Edinburgh Unlocked

This Cookie Policy explains how Edinburgh Unlocked ("we", "our" or "us") uses cookies and similar technologies when you visit our website.

By continuing to use our website, you can choose whether to accept or reject non-essential cookies through our cookie banner. Essential cookies are always enabled because they are necessary for the website to function.

What are cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function correctly, remember your preferences and, where appropriate, provide information about how visitors use the site.

Cookies we use

Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot be switched off. They enable core functions such as page navigation, security, form submission and cookie preference management.

Our website is built using Squarespace, which sets a number of essential cookies required for the website to operate.

Functional Cookies

When you use our contact form or booking services, additional cookies may be used to remember information during your session and provide the services you request.

Scheduling Cookies

We use Squarespace Scheduling (Acuity Scheduling) to allow visitors to book guided tours. This service may place cookies that are necessary for the booking process and to maintain your booking session.

These cookies are only used to provide the scheduling service you have requested.

Analytics Cookies

At the time of writing, we do not knowingly use analytics cookies to monitor visitor behaviour. If this changes in the future, we will update this Cookie Policy and request your consent before analytics cookies are placed on your device where required by law.

Third-party services

Our website uses the following third-party service:

  • Squarespace Scheduling (Acuity Scheduling) for online bookings.

If you proceed to make a payment, your payment details are processed securely by our payment service provider. Edinburgh Unlocked does not store your payment card details.

Managing cookies

You can change your cookie preferences at any time through our cookie banner (where available).

Most web browsers also allow you to block or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the website.

For more information about managing cookies, visit your browser's help pages.

Changes to this policy

We may update this Cookie Policy from time to time to reflect changes in our website, legal requirements or the services we use. Any updates will be published on this page.

Contact us

If you have any questions about this Cookie Policy, please contact us using the contact details provided on our website.